Michelle Medeiros Pavao

Transforming Data Chaos into Strategic Clarity

Case Studies

Role: Strategy & Planning Manager

Challenge: Forecasting lacked accuracy across global regions, slowing decision-making.

Action: Designed a unified forecasting model across all regions using Tableau and advanced Excel modelling; created an executive dashboard suite and facilitated global stakeholder training.

Result: Reduced time to forecast by 40%, improved accuracy by 28%, and enabled VP-level strategic planning adoption.

Role: Project Manager & Senior Business Analyst

Challenge: Restating global service and SaaS contracts was taking up to 2 months, impacting sales and territory planning.

Action: Led a team that engineered a manual workaround using a custom 87 row code set and strategic workflows.

Result: Reduced the process to 12 hours; solution was scaled globally for all contract data.

Role: Program Manager

Challenge: GTM teams lacked coordination, delaying launches.

Action: Created a centralized GTM readiness tracker with integrated stakeholder milestones, dependencies, and timelines.

Result: Reduced launch readiness misalignment and shortened GTM preparation time by 33%.

Role: Senior Business Analyst (Customer Success Org)

Challenge: No standardised metrics or tracking for CX & SaaS impact across business units.

Action: Built a scalable data structure and dashboarding solution to consolidate CX metrics, improve governance, and standardise reporting.

Result: Increased leadership visibility, reduced churn risks, and enabled quarterly CS executive reviews.

Curious what I can bring to your team?

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